Biocycle Service Alarm Response

The Biocycle system includes an alarm (optional at the tank). The alarm panel (audible & visual) is installed within the house, and should be placed in a visible location. The alarm plate is similar to an ordinary light switch, with two coloured LED lights. It is important that the alarm only be muted AFTER your Biocycle Service Agent has been contacted.

The two lights indicate:

1. AIR pressure alarm: Designed to activate if the air pump ceases to operate, or air pipe breaks/blocks.

2. High WATER level alarm: Designed to activate if the water level in your Pump chamber reaches a critical level. This indicates an abnormally high flow rate of incoming wastewater, or that the irrigation pump is malfunctioning, or the irrigation filter is blocked and needs cleaning.

You should contact us within 24 hours if the alarm activates. Either Biocycle Ltd or an authorised agent will then respond to your call. You should also contact your local Biocycle accredited Service Agent if you are going away and expect to be absent from your property for more than 1 month. It's really good planning to have your Service Agent 'activate' your system's bacteria prior to your return.

The domestic Biocycle system provides an air space that can accept an additional 1600 litres, providing protection if the irrigation pump is not able to discharge for any reason. This gives an average 4-person household one to two days' Emergency Storage safety margin.

Routine Maintenance and Emergency Support

Far North - Whangarei

Wastewater Treatment Services Limited

Bog Doctor

(09) 433 7113

Northland / Auckland / Waikato

A-Rated Wastewater Services Ltd - Kevin - Phone 027 273 6967

Whitianga - Coromandel

Whitianga Plumbing Ltd

Kevin Shaw

(07) 866 4305

027 276 7522

Tauranga & Western BoP

Devco Maintenance

Steve De Vega

Phone 020 4045 1094

Hawkes Bay

Devine Plumbing Ltd

25 Mersey Street, Pandora

Phone (06) 651 2200

Hawkes Bay Alternative

Wastewater Sew-Lootions Ltd

Murray McKinnon

Phone 021 365 606

Manawatu - Palmerston North

Drainage Plus Ltd

Alan Gardner

Ph. 021 221 9400

Kapiti Coast - Levin

Plumbing Solutions Ltd

Ph. (06) 367 2100

South Island (except Nelson)

Graeme Langley

Ph. 027 607 4961

South Island (except Nelson)

Graeme Langley

Ph. 027 607 4961

Nelson region

Tuffnel Plumbing & Drainage

Ph. (03) 543 8090